Privacy Policy

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Effective Date: 30/5/2025

At Katerina’s Residences, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a reservation with us, either directly or through platforms such as Booking.com.

1. Information We Collect

When you book accommodation or contact us, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Address (if needed for invoicing)

  • Booking details (dates, room type, number of guests, preferences)

  • Payment-related information (if booking directly)

If you book through Booking.com or another platform, we receive only the information necessary to manage your reservation.

2. How We Use Your Information

We use your data for the following purposes:

  • To manage your booking and provide the requested services

  • To contact you with important updates regarding your reservation

  • To respond to your questions or requests

  • To meet legal or regulatory obligations (e.g., tax purposes)

We do not use your data for marketing unless you have explicitly opted in to receive offers.

3. Data Sharing

We do not sell or rent your personal data to third parties.

Your information may be shared only with:

  • Trusted partners, such as payment processors and booking platforms (e.g., Booking.com)

  • Legal or regulatory bodies if required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

5. Cookies

Our website may use cookies for basic functionality and performance (e.g., remembering your preferences or tracking website traffic anonymously). You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent (where applicable)

  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated “Effective Date.”

Thank you for trusting Katerina’s Residences.